1. Who we are

AuraMark (“AuraMark”, “we”, “us”) is a digital launch services company based in Dubai, UAE. This policy explains how we handle personal data when you use our website at aura-mark.com or engage our services.

2. What we collect

We collect only what we need to deliver our service:

• Contact information — name, email, phone, company — when you fill our contact form, book a call, or subscribe to our newsletter.
• Project information — brand assets, login credentials, brief content — that you share with us so we can build your project.
• Usage data — pages viewed, time on site, referrer — collected automatically via Google Analytics 4 and similar tools.
• Cookies — small files on your device to remember preferences and measure performance.

3. How we use it

• To deliver the services you hired us for.
• To respond to inquiries and schedule discovery calls.
• To send you the AuraMark newsletter (only if you opted in — unsubscribe anytime).
• To improve the website and our service quality.
• To comply with legal obligations.

4. Who we share it with

We do not sell your data. We share it only with:

• Subprocessors we use to run our business — e.g. HubSpot (CRM), Google Workspace (email), Calendly (booking), Hostinger (hosting), MailerLite (newsletter).
• Authorities when legally required.

5. Your rights

Depending on your jurisdiction (GDPR, CCPA, UAE PDPL), you have the right to:

• Access the personal data we hold about you.
• Correct or delete that data.
• Object to or restrict how we use it.
• Export your data in a portable format.
• Withdraw consent at any time.

To exercise any of these, email us at hello@auramark.co.

6. How long we keep it

We keep your data only as long as needed to deliver the service or comply with legal obligations. Inactive contacts are purged after 24 months.

7. Cookies

We use essential cookies (to make the site work), analytics cookies (Google Analytics 4), and performance cookies (LiteSpeed cache). You can disable cookies in your browser at any time.

8. Security

We use industry-standard encryption (HTTPS), secure password practices, and access controls. No system is 100% secure — if a breach affects you, we will notify you within 72 hours.

9. Changes

We may update this policy. The “last updated” date at the top reflects the current version. Significant changes will be announced via email if you subscribe.

10. Contact

Questions about this policy or your data? Email hello@auramark.co or WhatsApp via our Contact page.